|
|
Q.
Can I ship my items using my courier (i.e. Fedex, UPS, DHL, etc.) account?
|
Q.
What form will my USA2Me address have? What will it look like?
|
Q.
Can a corporation have a USA2Me account?
|
Q.
What are the countries that you ship to?
|
Q.
Are your services available in the USA? Do you ship inside the USA?
|
Q.
With what frequency will you ship the contents of my Mailbox to me?
|
Q.
I selected a monthly shipment frequency but I also manually entered a shipment on the web page in the middle of the month. Will my frequency be affected? Will the date of my next automatic shipment change?
|
Q.
I recently got a shipment that I manually entered in the web page. However, a few days later I received another shipment that I did not order. Why?
|
Q.
My plan has a free shipment included. Can I use it to ship to another country?
|
Q.
I normally only receive a few letters each month. What service do you offer me?
|
Q.
I do not have regular internet access, can I still use your services?
|
Q.
What is form 1583 and why do I have to fill it?
|
Q.
Can I fax or e-mail form 1583? Why do I have to mail it?
|
Q.
Why won’t you give me full access to my account until I send in Form 1583?
|
Q.
I did not send my Form 1583 on time, will my account be automatically cancelled?
|
Q.
What is a notary? What if a notary is not available?
|
Q.
Can I have the Postal Service redirect my mail to my new USA2Me address?
|
Q.
Can several people share the same USA2Me Mailbox account?
|
Q.
What forms of payment do you accept? If I don’t have a credit card, can I still use your service?
|
Q.
Do you require a deposit?
|
Q.
Can I start using the address you gave me when I signed up?
|
Q.
Why do you need a copy of my credit card?
|
Q.
What can I receive in my USA2Me Mailbox?
|
Q.
Will USA2Me forward my items anywhere? What if I’m traveling?
|
Q.
For how long can I store my items in my account?
|
Q.
I will be in Houston, can I pickup my items at your office?
|
Q.
Can I view my mailbox contents before you ship them to me?
|
Q.
What if I receive unwanted (junk) mail in my mailbox?
|
Q.
Under some plans you indicate that you ship via "regular" service, on others you say "express" service. What is the shipping time? What is the difference between "regular" and "express"?
|
Q.
How will you ship my packages? What couriers do you use?
|
Q.
Will you consolidate my items into one package to save me money?
|
Q.
Will you repackage my items to save me money?
|
Q.
Why was I charged for a heavier weight? How do you determine weight? What is Dim Weight?
|
Q.
On a recent shipment, I noticed a charge labeled "Other". What does that charge cover?
|
Q.
Will you accept Certified, Registered or COD mail on my behalf?
|
Q.
I would like to purchase online from sites that won’t ship to my country. Can I use my USA2Me address to purchase online?
|
Q.
I am purchasing on a web page which requests a shipping phone number. What phone number should I use?
|
Q.
Some merchants require a credit card with a US billing address. I don’t have one, what can I do?
|
Q.
Does your rates include Customs tariffs, duties or taxes?
|
Q.
Do you provide customs documents or commercial invoices? Can I choose what and how much to declare?
|
Q.
What shipment value should I declare?
|
Q.
Can I ship anything? What are the prohibited items?
|
Q.
Can I insure my shipments? How?
|
Q.
Can I ship anything? What about export controlled items?
|
Q.
How do I cancel my account?
|
Q.
How do I switch plans?
|
Q.
Can we send you Mail to be forwarded to our customers?
|
Q.
What is your policy regarding privacy?
|
Q.
Is my information secure?
|
Q.
What about Custom duties and taxes?
|
Q.
Can I discard mail? What happens to discarded mail? Do you shred it?
|
Q.
Where do you have offices?
|
Q.
Can I use my address for anything? No restrictions?
|
|
|