New Customer’s Requirements – Form 1583

Important: All new customer’s must complete the steps below within 30 days of activation.

Due to USA postal regulations all new customers will not be able to order any shipments or discards until the steps below are completed. Please complete within 30 days of activating your account.

This is a one time requirement by the USA government and we can’t waive it.

You may complete these requirements by mail (courier) or if in the Houston area, you may complete by person).  

The steps are:

1) Complete, sign two (2) originals of Form 1583.  For complete instructions on how to complete the form click here. Have an attorney, notary, bank or other official, sign and seal the form.

2) Make legible photocopies of two identification documents and both sides of the credit card that you used when registering. See the instructions for examples of acceptable identification documents.

3) Send all the documents via mail or courier to:

If you have any questions or need help filling the forms, please contact us.